Browsing all posts in "how to use social media for business".
Twitter for customer service
A client of mine, @BrasseriePavil, recently used Twitter to turn a dissatisfied customer around. But rather than tell you the story myself, I’ll let Kirk Skodis with Trustworthy explain (go ahead, read his post then let’s pow-wow back here to discuss and wrap up. I’ll wait!).
One of the best opportunities afforded to businesses on Twitter [...]